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TERMS OF USE

Effective Date: July, 11th, 2025

Welcome to Ennie, where individuals (“Users”) can connect through virtual visits with people who believe they have distance energy healing abilities (“Providers”). Ennie is a pioneering app created by renowned energy healer Charlie Goldsmith, whose energy healing work has been extensively studied and documented through hospitals, television—including his own show, "The Healer"—and ongoing research at a major U.S. university. With 26 years of experience in this field, Charlie's work has provided him with a deep understanding of energy healing and the immense need for it, having tens of thousands of people seeking his help that he, as one person, cannot accommodate. Ennie aims to revolutionize the way energy healing is perceived, tested, and used, bridging the gap between people who believe they have energy healing abilities and people who want to experience energy healing.

Ennie is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition, and should not be considered a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified healthcare provider with any questions you may have regarding a medical condition. If you believe you may have a medical emergency, call your doctor or emergency services immediately.

You should assume that you will not experience any material improvement of any kind as a result of your use of Ennie. Results may vary, and effectiveness is not guaranteed. Also, a certain percentage of energy healing sessions on Ennie do not connect the User with anyone so that we can determine the impact of the placebo effect on ratings of Providers on Ennie. This means that you may not be connected to anyone else when you use Ennie for an energy healing session.

PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THE Ennie APP.

BY ACCESSING OR USING ENNIE, YOU ARE INDICATING THAT YOU HAVE READ AND UNDERSTAND THE TERMS, AND THAT YOU AGREE TO COMPLY WITH AND BE LEGALLY BOUND BY THE TERMS. IF YOU DO NOT AGREE TO THE TERMS, YOU MAY NOT ACCESS OR USE Ennie.

  1. IMPORTANT INFORMATION ABOUT THE TERMS

  2. IMPORTANT INFORMATION ABOUT ENNIE

  3. ACCOUNTS

  4. FEES AND PAYMENT TERMS

  5. CONDUCT GUIDELINES

  6. INTELLECTUAL PROPERTY OWNERSHIP

  7. NO ENDORSEMENTS

  8. WARRANTIES, DISCLAIMERS, LIMITATION OF LIABILITY & INDEMNIFICATION

  9. GOVERNING LAW & DISPUTE RESOLUTION

  10. MISCELLANEOUS


  1. IMPORTANT INFORMATION ABOUT THE TERMS

    1. Introduction

Ennie is an online portal for Users to connect with Providers through virtual visits. 

Key Terms

As used in these Terms of Use:

  • “App” refers to any downloadable application (including, a mobile application) made available by Ennie, through which to set up an account, find Providers, book appointments, conduct virtual visits and/or access related services, features, functionality, tools and content. References to the “App” include any and all features, functionality, tools and content available on or through each such application.

  • “Ennie,” “we,” or “us” refer to Ennie, LLC and our officers, directors, employees, contractors and agents. To the extent applicable, they also refer to our affiliates, service providers and licensors, and their respective officers, directors, employees, contractors and agents.

  • “Provider” refers to the individual seeking to provide distance energy healing through virtual visits. 

  • “User” refers to any and all persons who access or use the App. References to “access” or “use” of the App (and any variations or access or use) include the acts of accessing or browsing the Website or App.

  • “Website” refers to any website owned or operated by Ennie (including the website currently located at www.ennie.app), through which to set up an account, connect Users with Providers, conduct virtual visits and/or access related services, features, functionality, tools and content. References to the “Website” include any and all features, functionality, tools and content available on or through each such website.

  1. App Rules and Supplemental Terms

Your access to and use of the App is governed by the terms and conditions of these Terms of Use, our Privacy Policy, currently located at www.ennie.app/privacy-policy (as described in more detail in Section 10.1 below), any and all other policies and rules referenced in these Terms of Use, posted on the App, or otherwise communicated to Users (the “App Rules”).

Some of the features, functionality, tools, content and promotions available on or through the App may be subject to additional or supplemental terms and conditions (“Supplemental Terms”). If you choose to access or use those features, functionality, tools or content or participate in those promotions, the applicable Supplemental Terms are also incorporated and deemed part of these Terms of Use.

If there is a conflict between these Terms of Use and the Supplemental Terms, the Supplemental Terms will govern and control with respect to the applicable features, functionality, tools, content and promotions.

PLEASE READ THESE TERMS OF USE, OUR PRIVACY POLICY, APP RULES AND ALL APPLICABLE SUPPLEMENTAL TERMS (COLLECTIVELY, THE “TERMS”) CAREFULLY, AS THEY CONTAIN TERMS AND CONDITIONS THAT IMPACT YOUR RIGHTS, OBLIGATIONS AND REMEDIES IN CONNECTION WITH YOUR USE OF THE APP. FOR EXAMPLE, THE TERMS INCLUDE:

  • YOUR OBLIGATION TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS;

  • LIMITATIONS OF OUR LIABILITY TO YOU; AND

  • A REQUIREMENT THAT YOU PURSUE CLAIMS OR SEEK RELIEF AGAINST US (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) THROUGH ARBITRATION ONLY AND ON AN INDIVIDUAL BASIS, RATHER THAN AS A PARTICIPANT IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.

YOUR ACCESS TO AND USE OF THE APP IS CONDITIONED ON YOUR ACCEPTANCE OF AND COMPLIANCE WITH THESE TERMS.

  1. Amendment of Terms

We reserve the right, in our sole discretion, to amend the Terms, at any time and without prior notice, including to change, modify, add to, update or remove terms and conditions (collectively “amend” or “update”). If we choose to amend the Terms, we will update the Effective Date at the top of the Terms and post the updated version. We may also, at our option, choose to notify you by e-mail or another means. By continuing to use the App after we have posted an updated version of the Terms or otherwise notified you of an update, you are affirming that you agree to be bound by the amended Terms. This provision is subject to a few limitations in the “Dispute Resolution” section below. If the amended Terms are not acceptable to you, your only recourse is to stop using the App.

No other modification, amendment, supplement of or to the Terms will be binding on Ennie unless it is in writing and signed by an authorized representative of Ennie.

  1. Consequences of Non-Compliance

Your failure to comply with the Terms may result in the suspension or termination of your account and/or access to the App and may subject you to civil and criminal penalties.

  1. IMPORTANT INFORMATION ABOUT THE APP

    1. Eligibility

If you are less than 18 years of age or do not have the legal capacity to enter into a contract, you are prohibited from accessing or using the App. By using this App, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a contract.

This App is intended to be complementary to, and not a substitute for, diagnosis and treatment by a medical professional. Without limiting the generality of the foregoing, it is not appropriate for certain illnesses, conditions and injuries. For example:

  • You should not use this App as a substitute for treatment by a medical professional or specialist for any illness, condition or injury for which you have been referred to a specialist, are currently seeing a specialist, or have seen a specialist in the past.

  • You should not use this App as a substitute for treatment by a medical professional or specialist for any illness, condition or injury for which you have been recommended for surgery, scheduled surgery, or had surgery in the past.

Accessing or using the App does not guarantee that a Provider will be able to provide distance energy healing or obligate a Provider to provide any User with distance energy healing or enter into any relationship or agreement with you.

IF YOU HAVE SEVERE SYMPTOMS OR THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY. NEVER DELAY IN SEEKING PROFESSIONAL MEDICAL ADVICE OR DISREGARD SUCH ADVICE BECAUSE OF SOMETHING YOU HAVE READ ON THE APP OR ANY EXPECTATIONS ON USE OF THE APP.

  1. User Placebo Sessions

To properly benchmark Providers, a small percentage of sessions are run as placebo sessions during which you will not be connected with anyone. You will not be told if you are in a placebo session. Placebo sessions help us determine which Providers are performing above the placebo effect. Treat every session as if you are connected with a Provider and offer your best feedback. Your participation in all sessions, including placebo sessions, contributes to building a better platform. If you do not agree to participate in placebo sessions, do not use our App. 



  1. Role of the App

This online portal provided by Ennie is intended to help Users connect with Providers. Any and all distance energy healing offered by a Provider are strictly between the User and the Provider. Ennie is not a party to any such distance energy healing virtual visits.

RELIANCE ON ANY INFORMATION OR OTHER CONTENT AVAILABLE ON OR THROUGH THE APP OR OTHERWISE PROVIDED BY Ennie IS SOLELY AT YOUR OWN RISK.

You hereby acknowledge and agree that:

  • Ennie's role is limited to providing Users with access to Providers;

  • Ennie does not facilitate direct contact or communications between individual Users and Providers;

  • Ennie does not provide Users with the identity of Providers, or Providers with the identity of individual Users;

  • Ennie is not a provider of medical or other health care or wellness-related services, or a distributor, seller or reseller of any of the medical and/or other health care or wellness-related services provided by any Provider; 

  • Ennie is not a broker, contracting agent, or insurer; 

  • Your duty, whether as a User or a Provider, is to provide Ennie with truthful, accurate, and complete information;

  • As a User or Provider, you will provide Ennie with only the information requested by Ennie, and will not provide any additional or extraneous information not requested by Ennie;

  • Neither Ennie nor any Provider receives, reviews, or creates any medical data or records, and you agree to not provide to Ennie any medical data or records;

  • Ennie does not and cannot guarantee that the App will be continuous or error-free; 

  • If your mobile or data plan services or access to the internet or our App is suspended, canceled or terminated (for example, as a result of a billing issue or other breach), you may not be able to use some or all of our functions; and

  • You are exclusively responsible for your use of the App and abuse of the App may subject you to civil and criminal fines and penalties. 

You hereby release Ennie from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected any dispute you may have with one or more Providers. You expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

You agree that any legal remedy or liability that you seek to obtain for acts or omissions of Providers or other third parties will be limited to a claim against the particular Provider or third parties who caused you harm. You agree not to attempt to impose liability on or seek any legal remedy from Ennie with respect to such acts or omissions.

  1. License to Use

Subject to your compliance with the Terms, Ennie grants you a limited non-exclusive, non-transferable, non-assignable and non-sublicensable license to access and use the App in the United States, including the right to download and install a copy of the App on each mobile device that you own or control, for your own personal or professional use only, and not for resale, redistribution or use as a service bureau.

  1. Set-Up and Operating Requirements

In order to use the App, you must:

  • Have internet access (for example, Wi-Fi or 3G/4G/5G with a data plan); 

  • Download the App on your smartphone or tablet;

  • Register for a User or Provider account (see account registration and set-up below) 

  • Provide and maintain complete, accurate and up-to-date account information. 

  1. Service Interruptions

There are certain circumstances beyond Ennie’s control that may limit the availability or effectiveness of the App, including (i) electrical power outages, (ii) natural disasters, (iii) an outage affecting the data transport service, network congestion and/or reduced routing speed of Ennie’s network or another network (for example, due to spikes in call volume in the wake of local or national disasters), causing  unexpected answering wait times, (iv) compatibility issues, (v) hardware or software failures or misconfiguration affecting you, Ennie and/or any third-party service providers. In the event that you are unable to connect to the App, or your connection to the App is interrupted due to any of the foregoing, or any other cause, you may wish to seek medical care through other channels. Ennie will not be responsible for any delay in care due to any interruption of App availability.

  1. Modifications and Updates to the App

Ennie reserves the right, in its sole discretion, to modify or discontinue offering the App, in whole or in part, including any Website, App, or any features, functionality, tools or content thereof, at any time, for any reason or no reason, with or without notice to you.

We may from time to time develop and provide updates for the App, which may include upgrades, bug fixes, patches and other error corrections and/or new features, functionality, tools or content (collectively, “Updates”). Updates may also modify or delete features, functionality, tools or content in their entirety. Based on your mobile device settings, when your mobile device is connected to the internet either: (a) the Updates will automatically download and install; or (b) you may receive notice of or be prompted to download and install available Updates. Please promptly download and install all Updates. If you do not, portions of the App may not properly operate. All Updates will be deemed part of the App and be subject to all terms and conditions of the Terms.

You agree that Ennie has no obligation to provide any updates or to continue to provide or enable any particular features, functionality, tools or content, and will not be liable with respect to any such modifications, discontinuance or deletions.

  1. International Users

The App is controlled and operated within the United States and is not intended for use by Providers or Users outside of the United States, United Kingdom, Australia, Canada and India. You are prohibited from accessing or using the App from any territory where the App or any of the features, functionality, tools, content of the App, is illegal. If you choose to access the App from a location outside the United States, United Kingdom, Australia, Canada or India, you do so at your own risk and you are solely responsible for compliance with applicable laws, rules and regulations, including export laws and any regulations and local laws regarding online conduct and content.

  1. ACCOUNTS

    1. Account Registration

You must register for a User account before you are able to use the App as a User. 

You must register for a Provider account before you are able to use the App as a Provider.

You may register to create an account directly via the Website or App. You may not register for an account on behalf of any other person or entity. No person or entity may have more than one active account at any given time.

  1. Account Set-Up

Your account and account profile page will be created based upon the information you provide to us.

You agree to provide truthful, complete, accurate and up-to-date information during the registration process and to update such information as necessary to ensure that it remains complete, accurate and up to date.

To be listed as a Provider, you must provide your name and such other information as may be required by Ennie, submit to and pass checks, as set forth below, and fulfill all other requirements specified on or through the App, as may be updated from time to time.

When you create your account, you will be asked to create a username and password, which you will be solely responsible for safeguarding. We encourage you to use “strong” passwords (passwords that use a combination of upper- and lower-case letters, numbers and symbols) with your Ennie account or any other account that you may connect to your Ennie account. You agree not to disclose your username or password to any third party, and you agree to immediately notify Ennie of any unauthorized use of your account. You further acknowledge and agree that you will be solely responsible for any activities or actions on or through your account, whether or not you have authorized such activities or actions. Ennie cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

  1. Account Suspension and Cancellation

You may cancel your account, or profiles of any individuals registered under your account, at any time.

We may, in our discretion, without liability to you and without limiting our other remedies, with or without prior notice and at any time, decide to limit, suspend, deactivate or cancel your account, and take technical and legal steps to prevent you from using our App at any time for any reason.

Ennie reserves the right to suspend or terminate your account or your access to the App if you create more than one account, or if any information provided during the registration process or thereafter, including any of your Feedback, is determined to be incomplete, inaccurate, outdated, deceptive, or fraudulent.

We reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a prolonged period of time. We also reserve the right to cancel accounts of Users who fail to comply with the Terms, including the terms and conditions regarding conduct, as set forth in the “Conduct Guidelines” section below and elsewhere in the Terms.

If your account is deactivated or cancelled, Ennie will have the right, but not the obligation to delete your information.

If Ennie has suspended your account due to your actual or suspected breach of the Terms, such suspension will continue until the suspected breach is cured or otherwise resolved to Ennie’s reasonable satisfaction.

  1. PROVIDER-SPECIFIC TERMS

    1. Background Checks

As a Provider you are responsible for providing true, accurate, current and complete information about yourself, as applicable and, when applicable, any Provider profiles associated with your entity, requested via the App, and maintaining and promptly updating all such information so it remains true, accurate, and complete at all times. You acknowledge and agree that Ennie may designate certain of the information you provide to be visible to Users via the App, which information will be designated in the App as available to Users (as applicable). You will have final approval over your Provider profile, and you are responsible for ensuring that your profile is true and accurate in all respects.

As a Provider, you hereby acknowledge and agree that Ennie has the right, but not the obligation, to require a prospective Provider to submit to an initial background checks as a prerequisite to your participation in the App, along with further periodic background checks, which Ennie may request in its sole discretion, as a condition to your continued participation. For more information, please visit Provider Background Checks.

Providers will be unable to engage with Users through the App until all of the foregoing requirements are completed to Ennie’s satisfaction.

  1. Provider Testing

Providers agree and acknowledge that, prior to any individual being allowed to participate as a Provider under the App, the individual must complete testing sessions on the App (as guided by the App). Testing sessions will be administered and evaluated by Ennie in its sole and absolute discretion. Ennie has no obligation to disclose to a prospective Provider the results of any test sessions nor allow the prospective Provider to serve as a Provider subsequent to the test sessions, regardless of the outcome of such test sessions. Further, Ennie has the right, but not the obligation, to require Providers to engage in additional test sessions at any time and from time to time, even after such Provider has been allowed to participate as a Provider under the App. Failure by any Provider to engage in test sessions when required by Ennie is grounds for immediate cessation of a Provider’s privilege to serve as a Provider under the App.

  1. Location Tracking

The App may require Providers to enable GPS or other geolocation tracking on their mobile devices at all times when the Provider wishes to make him/herself available for bookings through the App. You consent to Ennie’s use of such location/tracking information if required by Ennie when geolocation tracking is enabled by you.

  1. Provider’s Legal Requirements and User Acknowledgment

As a Provider, you may be subject to certain legal, regulatory, licensure and other requirements in the country in which you reside, are a citizen of or are located when using the App in connection with your ability and authorization to provide distance energy healing (collectively, “Legal Requirements”). You agree that you are solely responsible for determining what Legal Requirements apply to you, and for complying with all applicable Legal Requirements. Ennie does not determine whether a Provider is subject to, or in compliance with, any Legal Requirements.

As a User, you acknowledge and agree that Ennie is not responsible for determining whether Providers are in compliance with all Legal Requirements, and that the availability of a Provider through the App does not guarantee that Provider is in compliance with their Legal Requirements. 

  1. Independent Contractor Relationship

Nothing in these Terms shall be construed to create an employment relationship between Ennie and any Provider. You shall not be eligible to participate in, or receive benefits under, any of the Ennie’s employee benefit plans, fringe benefit programs, group insurance arrangements or similar programs. Ennie shall not provide disability insurance, Social Security or unemployment compensation coverage or any other statutory benefit to you, except as expressly required by applicable laws.

  1. FEES AND PAYMENT TERMS

    1. Subscription and Session Fees

Before participating in a distance energy healing session with a Provider, you (as a User) agree to pay any session or subscription fee applicable to such session as disclosed in advance in the App, including any applicable taxes. Any change in per session or subscription fees will go into effect for the next billing period after we provide notice of the change. Currently, Ennie is not charging any fee for test energy healing sessions.

  1. Payment

YOU ARE RESPONSIBLE FOR PROVIDING Ennie VALID CREDIT CARD OR PAYMENT ACCOUNT DETAILS AND FOR THE TIMELY PAYMENT OF ALL FEES. Please note that the payment information, including name and contact information, that you submit when you register may be used and shared with our payment processing services provider and otherwise used in accordance with our Privacy Policy.

Ennie will automatically charge the credit card or payment account associated with your account at the beginning of the billing period, and again automatically at monthly or yearly intervals (as applicable) until you terminate your account. If you wish to designate a different credit card or payment account, or if there is a change in your credit card or payment account status, you must change your information in your account. This may temporarily disrupt your access to your account while Ennie verifies your new payment information.

Fees for virtual sessions or subscriptions will be billed to a User’s credit card on file with Ennie when you initiate a virtual session or subscribe. We may contact you via email regarding your account, for example, in connection with a problem with your credit card or payment account.

  1. Trial Offers

If you receive a trial offer for a specific time period during which any fees are waived, you will not be charged the waived fee(s) during the period of the free trial, but the applicable fee will be automatically charged to the credit card associated with your account upon expiration of the trial period in accordance with the terms stated above. Thereafter, you will be charged accordingly until you decide to cancel. Please make a note of when your trial offer will expire, as you may not receive additional notice prior to the automatic charge if you do not cancel before the trial period expires. Trial offers are limited to one per person. If you attempt to register a new account to obtain a second trial offer, Ennie will automatically charge your credit card in accordance with the terms stated in Sections 4.1 and 4.2 above. If you do not wish to pay the applicable fees, you should cancel your account before the free trial period ends and not reregister for any subsequent or duplicate accounts.

  1. Provider Testing Sessions

You will not be charged fee for participation in the testing area (pursuant to which prospective Providers are tested for their ability to provide distance energy healing sessions via the App, and certain sessions are done as placebo to establish baseline responses). Any session that requires payment to access will be designated as such in the App, and a User may opt in or decline any session (test or paid) in their sole discretion and without penalty to the User.

  1. No Refunds

Unless Ennie agrees or states otherwise in writing, all fees and charges are non-refundable.

  1. Third-Party Charges and Mobile Alerts

You are solely responsible for any fees or charges incurred to access the App through an internet access provider or other third party, including without limitation data charges incurred if you are not connected to Wi-Fi access, charges to receive SMS messages or other mobile access, which may be billed to you or deducted from your prepaid balance by your mobile provider. You agree that Ennie is not liable in any way for any third-party charges.



  1. CONDUCT GUIDELINES

Any time you access or use the App, you are required to comply with our Conduct Guidelines, as set forth below.

You agree that you will access and use the App for your own personal or professional use only, and not for resale.

You are not authorized to access or use the App:

  • to impersonate any person or entity, or falsify or otherwise misrepresent your identity, credentials, affiliations or intentions;

  • to collect, store or use any information from or about another User or Provider, other than to provide aid to such User or as otherwise authorized and intended by such User or Provider;

  • to “stalk,” harm or harass any other User or Provider;

  • to distribute unsolicited commercial or bulk electronic communications (or, “spam”), chain letters, or “pyramid” schemes;

  • to recruit or otherwise solicit any person or entity to join a third-party service or website that is competitive to Ennie;

  • for political campaigning, recruiting votes or soliciting donations or other support for legislative or other initiatives;

  • to systematically retrieve information or content to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;

  • if you are not able to form legally binding contracts (for example, except as otherwise provided in these Terms of Use), or if you are a person barred from entering into contracts under the laws of the United States or applicable jurisdiction therein;

  • if you are a person barred from receiving services under the laws of the United States or other applicable jurisdiction; or

  • for any other purposes that are not expressly permitted by the Terms.

Also, you may not:

  • circumvent the obligation to pay any fees related to the App or for any reason;

  • access, copy, distribute, share, publish, use or store any App content, including any information from or about any other User, for purposes that are inconsistent with our Privacy Policy, or otherwise violate the privacy rights or any other rights of other Users or any other third party, including by disclosing, selling, renting, distributing or exposing any App content to a third party, using it for marketing purposes, or otherwise using it for any purposes unrelated to the App;

  • access, copy, distribute, share, publish, use or store, or prepare derivative works from any App content that belongs to Ennie, another User or to a third party, including works covered by any copyrights, trademark, patent, or other intellectual property right, except with prior express permission of the person or entity party holding the rights to license such use;

  • share your user ID or username or transfer your account to another party without our consent;

  • circumvent our systems, policies, determinations as to your account status, including by attempting to access or use the App if your account has been suspended or cancelled or you have otherwise been temporarily or permanently prohibited or blocked from using the App;

  • access, search, collect information from, or otherwise interact with the App by “scraping,” “crawling” or “spidering” the App, by the use of any software, device, script or robot, or by any other means (automated or otherwise) other than through the currently available, published interfaces that are provided by Ennie, unless you have been specifically authorized to do so in a separate agreement with Ennie;

  • use, display, mirror or frame the App, or any feature, functionality, tool or content of the App, Ennie’s name, any Ennie trademark, logo or other proprietary information, without Ennie’s express written consent;

  • interfere with, disrupt, damage or compromise the App or our systems or the access of any User, host or network in any way, including through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology or by overloading, flooding, spamming, mail-bombing the App or otherwise imposing an unreasonable or disproportionately large load on the App;

  • access, tamper with or use non-public areas of any of the App, Ennie’s computer systems, or the technical delivery systems of Ennie’s service providers;

  • probe, scan, or test the vulnerability of any system or network of Ennie or its service providers, or breach or circumvent any security or authentication measures of such system or network;

  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Ennie or any of Ennie’s service providers or any other third party to protect the App;

  • forge any TCP/IP packet header or any part of the header information in any e-mail or posting, or in any way use the App to send altered, deceptive or false source-identifying information;

  • decipher, decompile, disassemble or reverse engineer any of the code or software used to provide the App;

  • export or re-export the App, except in compliance with the export control laws and regulations of any relevant jurisdictions;

  • otherwise abuse the App, or breach the Terms; or

  • attempt to do any of the foregoing, or advocate, encourage or assist any third party in doing any of the foregoing.

  1. Reporting Misconduct

If you feel that another User or Provider has violated the Terms, abused the App, or otherwise acted inappropriately, you may report the User or Provider to Ennie at support@ennie.app. Ennie reserves the right, but assumes no obligation, to investigate and take appropriate action in response to such reports. Regardless of its action or inaction, in no event will Ennie be liable for the acts or omissions of any User, Provider, or any third party.

If you are a California resident, you may also report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210. See the “California Residents” subsection below for the full information required under California Civil Code §1789.3.

  1. Investigations

Ennie reserves the right to investigate and prosecute violations of any and all reports, complaints and claims, or otherwise suspected misconduct or violations of the law to the fullest extent of the law.

Without limiting the foregoing, you acknowledge that Ennie has the right, but not the obligation, at any time and without prior notice, to monitor access to or use of the App by any User or Provider, to access, review, preserve and disclose any User or Provider content, or to remove or disable access to any User or Provider content, if we believe in good faith that it is reasonably necessary (i) to comply with any law or regulation or satisfy any legal process or governmental request (for example, a subpoena, warrant, order or other requirement of a court, administrative agency or other governmental body), (ii) to respond to claims asserted against Ennie, (iii) to enforce and to ensure compliance by a User or Provider with the Terms, including the investigation of potential violations, (iv) to conduct risk assessments, and prevent, detect and investigate incidents of fraud, security and technical issues, (v) to protect the rights, property or safety of Ennie, Users, Providers, or members of the public, and (vi) for the purpose of operating and improving the App (including for customer support purposes).

  1. Cooperation

You agree to cooperate with and assist Ennie or its representative in good faith, in any such investigations, including by providing us with such information as we may reasonably request.

  1. Policy Enforcement

When an issue arises, we reserve the right to consider the performance history of such User or Provider and the specific circumstances in applying our policies, and to determine how strictly to enforce such policies in an effort to achieve a fair outcome for all parties involved.

  1. INTELLECTUAL PROPERTY OWNERSHIP

    1. The App

The App, including Website, and all features, functionality, tools and content thereof, is protected by copyright, trademark, patent and other laws of the United States and foreign countries. You acknowledge and agree that the App, and all intellectual property rights therein are the exclusive property of Ennie and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark, patent marking, or other proprietary rights notices incorporated in or accompanying the App.

Without limiting the foregoing, you acknowledge and agree that the trade names, logos, and other trademarks and service marks associated with Ennie (the “Ennie Marks”) are the property of Ennie, and that you are not permitted to use the Ennie Marks without our prior written consent.

You may not use, copy, reproduce, distribute, license, sell, transfer, publish, post, publicly display, publicly perform, transmit, broadcast, adapt, modify, prepare derivative works based upon, or otherwise exploit any features, functionality, tools or content of the App in any form or by any means, or sublicense the rights granted in the Terms, except as expressly permitted herein, without the prior written permission of Ennie or the intellectual property owner, as applicable.

This foregoing license is subject to modification or revocation at any time at Ennie’s sole discretion.

No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Ennie or its licensors, except for the licenses and rights expressly granted in the Terms. All rights not expressly granted to you by the Terms are hereby reserved.

  1. Feedback

We welcome and encourage you to provide feedback, comments, ideas and suggestions for improvements, enhancements and modifications to the App (“Feedback”). You may submit Feedback by e-mailing us, at support@ennie.app. You acknowledge and agree that all Feedback you give us (i) will be treated as non-confidential, and (ii) will be the sole and exclusive property of Ennie. Without limiting the foregoing, you acknowledge that your Feedback may be disseminated or used by Ennie or its affiliates for any purpose whatsoever, including developing, improving and marketing products. You hereby irrevocably transfer and assign to Ennie all of your right, title, and interest in and to all Feedback, including all worldwide patent, copyright, trade secret, moral and other proprietary or intellectual property rights therein, and waive any moral rights you may have in such Feedback.

You agree to sign and deliver such documents, and otherwise provide such assistance, as may reasonably be required from time to time to perfect Ennie’s rights in such improvements, enhancements and modifications.

  1. NO ENDORSEMENTS

You understand and agree that Ennie: (i) does not employ, recommend, or endorse any Providers, (ii) is not responsible or liable in any manner for the performance or conduct of any Providers online or offline; (iii) makes no representations or warranties about the quality of the distance energy healing provided by any Providers and (iv) does not screen Providers in any manner or conduct any kind of background checks on Providers, except as otherwise expressly stated in these Terms.  Ennie expressly disclaims, and you hereby expressly release Ennie from, any and all liability whatsoever for any controversies, claims, suits, injuries, loss, harm or damages arising from or related to our App or your interactions or dealings with Providers, including any acts or omissions of Providers online or offline. All use of our App is at your sole and exclusive risk.

  1. WARRANTIES, DISCLAIMERS, LIMITATION OF LIABILITY & INDEMNIFICATION

    1. Warranties by Users

You represent and warrant to Ennie that:

  1. you have the power and authority to accept and agree to the Terms,

  2. you own or control all of the rights necessary to grant the rights and licenses granted herein,

  3. if you are a Provider, you are in compliance, and will remain in compliance with all Legal Requirements applicable to your use of the App and performance of any and all distance energy healing through the App,

  4. you will not violate any federal, state or local laws, rules or regulations or infringe the rights of any third party, including, any intellectual property, privacy or publicity-related rights, in connection with your access to or use of the App,

  5. the exercise by Ennie of the rights granted by you hereunder will not cause Ennie to violate any applicable laws, rules or regulations, to infringe the rights of any third party,

  6. all account information provided by you will be complete, accurate and up to date when provided, and updated as necessary to ensure that it remains complete, accurate and up to date, and

  7. you will not provide any information to Ennie (via the App, Website or any other means) not specifically requested by Ennie in connection with your use of the App as a User or Provider.

  1. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT NOT PROHIBITED BY APPLICABLE LAW, Ennie EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE OR RIGHTFUL CLAIM, WARRANTIES AS TO THE RELIABILITY OR AVAILABILITY OF THE APP, OR THAT USE OF THE APP WILL BE UNINTERRUPTED OR ERROR FREE, WARRANTIES AS TO THE COMPLETENESS, ACCURACY OR TIMELINESS OF ANY APP CONTENT.

  1. Limitation of Liability

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW:

  • THE ENTIRE RISK ARISING OUT OF OR RELATING TO YOUR USE OF THE APP IS AND REMAINS WITH YOU.

  • WITHOUT LIMITING THE FOREGOING, Ennie DISCLAIMS ANY AND ALL LIABILITY RELATED TO YOUR USE OF OR INABILITY TO USE THE APP.

  • YOU ACKNOWLEDGE AND AGREE THAT THE ACCESSING AND USING THE APP ARE DONE AT YOUR OWN DISCRETION AND RISK, AND YOU AND HEREBY RELEASE ENNIE AND WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGES CAUSED BY ANY OF THE FOREGOING.

  • IN NO EVENT WILL ENNIE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR DAMAGES FOR LOST REVENUES OR PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, WHETHER BASED IN WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ENNIE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

  • CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSIVE OR LIMITATION OF CERTAIN DAMAGES AS SET FORTH IN THIS SECTION, SO THESE LIMITATIONS AND EXCLUSIONS APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. IN THE EVENT THAT THE FOREGOING LIMITATION OF LIABILITY IS DETERMINED BY A COURT OF COMPETENT JURISDICTION TO BE UNENFORCEABLE, ENNIE’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO ONE HUNDRED U.S. DOLLARS (US$100).

  1. Basis of the Bargain

YOU ACKNOWLEDGE AND AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE ESSENTIAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN ENNIE AND YOU AND WILL SURVIVE AND APPLY EVEN IF YOUR REMEDIES ARE FOUND OR ALLEGED TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE.

  1. Exclusions

NOTHING IN THE TERMS FURTHER IS INTENDED TO EXCLUDE OR LIMIT ANY CONDITION, WARRANTY, RIGHT OR LIABILITY WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE FROM DEATH OR PERSONAL INJURY. ACCORDINGLY, ONLY THE ABOVE LIMITATIONS IN THIS SECTION THAT ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU, AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT REQUIRED BY LAW.

  1. Indemnification

To the maximum extent not prohibited by applicable law, you agree to release, defend, indemnify, and hold Ennie its parent, subsidiaries, affiliates, licensors and service providers, and its and their officers, directors, shareholders, agents, employees and representatives, harmless (collectively “indemnify” or any variation thereof) from and against any claims, liabilities, damages, losses, costs and expenses, including, any bodily injury, illness, death or damage to any real or personal property, or any other injuries, losses, or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind, and including reasonable legal fees and litigation expenses and costs, arising out of or relating to or in any way connected with (i) your access to or use of the App, including any and all features, functionality, tools, content and promotions available on and through the App, (ii) any interactions with any other User or with a Provider, (iii) your breach of the Terms, including any violation of national, federal, state or local or other applicable laws, rules or regulations or any infringement or misappropriation of the rights of any third party, and (iv) your gross negligence or willful misconduct.

  1. Obligation to Defend

You agree that, at Ennie’s option, you will conduct the defense of any such claim or action; provided that, notwithstanding our election that you to conduct the defense, (i) Ennie may nevertheless participate in such defense or settlement negotiations and pay its own costs associated therewith, and (ii) you will not enter into any settlement or other compromise without the prior written approval of Ennie (which approval shall not be unreasonably withheld), unless such settlement or other compromise includes a full and unconditional release of the relevant parties from all liabilities and other obligations in respect of such claim or action.

  1. No Implied Indemnity

No person or entity shall be entitled to any form of equitable or implied indemnification at any time, except as provided by the Terms.

  1. GOVERNING LAW & DISPUTE RESOLUTION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND Ennie HAVE AGAINST EACH OTHER ARE RESOLVED.

  1. Governing Law

The Terms shall be governed by and interpreted in accordance with the laws of the state of California in the United States of America without regard to conflict of law principles.

  1. Arbitration

Notwithstanding any contrary provision of these Terms, all disputes, claims, controversies and matters relating to or in connection with these Terms (or the breach thereof) or any transactions hereunder shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (“AAA Rules”), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall take place in Orange County, California in the United States of America before a single neutral arbitrator appointed in accordance with the AAA Rules and shall be conducted in the English language. All arbitrations shall be conducted and resolved on an individual basis and not a class-wide, multiple plaintiff or similar basis. No arbitration shall be consolidated with any other arbitration proceeding involving any other person or entity.

  1. Jurisdiction and Venue

Subject to the above arbitration provisions, you and Ennie agree that any and all disputes, claims and actions, at law or in equity, arising out of or relating to or in connection with the Terms or the breach, termination, enforcement, interpretation or validity thereof, or to the use of the App, including the App (collectively, “Disputes”) in the federal or state courts located in Orange County, California in the United States of America and each of us agrees that such courts shall have exclusive jurisdiction and venue for any such actions, except that Ennie retains the right to submit a Dispute to any court of competent jurisdiction. Ennie also may seek injunctive or other equitable relief for breach of these Terms in any court of competent jurisdiction wherever located. You consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum. The prevailing party in any suit, action or proceeding, including any arbitration proceeding, will be entitled to recover its reasonable legal fees and costs and expenses from the other party.

  1. Prohibition of Class and Representative Actions and Non-Individualized Relief

YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST Ennie ONLY ON AN INDIVIDUAL BASIS AND HEREBY WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING, TO THE MAXIMUM EXTENT NOT PROHIBITED BY APPLICABLE LAW. FURTHER, UNLESS BOTH YOU AND Ennie OTHERWISE AGREE IN WRITING, THE COURT MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.

  1. Future Amendments to this Section

Both of us agree that if we make any amendment to this Dispute Resolution section (other than an amendment to any notice address or site link provided herein) in the future, that amendment will not apply to any claim that was filed in a legal proceeding against us prior to the effective date of the amendment. However, the amendment will apply to all other disputes or claims governed by this section that have arisen or may arise between you and Ennie. We will notify you of amendments to this section by posting the amended Terms on www.ennie.app. If you do not agree to the amended terms, you may close your account within 30 days and you will not be bound by the amended dispute resolution terms. If you do not have an account (or once you have closed your account, if applicable), you must cease using the App immediately. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Ennie in accordance with the provisions of this “Dispute Resolution” section as of the date you first accepted the Terms (or accepted any subsequent changes to the Terms).

  1. MISCELLANEOUS

    1. Privacy

Our collection and use of information about Users is governed by our Privacy Policy. By accessing and using the App, you consent to the collection and use of this information, including the transfer of this information outside the United States and/or other countries, for storage, processing and use by Ennie. As part of providing you the App, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the App, which you may not be able to opt-out from receiving.

  1. Entire Agreement

These Terms, including these Terms of Use, our Privacy Policy, the applicable Supplemental Terms and any and all App Rules, constitute the entire and exclusive understanding and agreement between you and Ennie regarding your access to and use of the App, including the App, and supersede and replace any and all prior or contemporaneous oral or written understandings or agreements between you and Ennie and regarding the subject matter hereof.

  1. Assignment

You may not assign, transfer, delegate or sublicense any of your rights or obligations under the Terms, including by operation of law or merger or consolidation, without our express prior written consent, which may be granted or withheld in our sole discretion. Any attempted assignment, transfer, delegation or sublicense without the foregoing consent will be null and void. Ennie may assign, transfer, delegate and/or sublicense our rights and obligations under the Terms, in whole or in part, in its sole discretion, without restriction.

Subject to the foregoing, the Terms will bind and inure to the benefit of the parties, their successors and assigns.

  1. No Agency

Except as otherwise expressly set forth herein, no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the Terms.

  1. Survival of Terms

Any provisions of the Terms that contemplate performance or observance subsequent to the expiration or termination of the Terms shall survive such expiration or termination.

  1. Notices

Any notices or other communications permitted or required hereunder, including those regarding modifications to the Terms, will be in writing and given by Ennie (i) via e-mail (in each case to the address that you provide), or (ii) by posting to the Website or via the App. For notices made by e-mail, the date on which such notice is transmitted will be deemed the date of receipt.

  1. Waiver

Our failure to exercise any right or enforce any obligation under the Terms or to take action with respect to a breach by you or others will not constitute a waiver of such right, obligation or breach. The waiver of any right, obligation or breach will be effective only if in writing and signed by a duly authorized representative of Ennie. In addition, no waiver granted in any instance shall constitute a waiver in any other instance.

  1. Remedies

Except as expressly set forth in the Terms, the exercise by either party of any of its remedies under the Terms will be without prejudice to its other remedies available under contract, at law, in equity or otherwise.

  1. Severability

Except as otherwise provided in the Terms, if an arbitrator or a court of competent jurisdiction finds any provision of the Terms to be invalid, void or unenforceable, in whole or in part, for any reason, the offending provision will be enforced to the maximum extent permissible and will not affect the validity or enforceability of the remaining provisions, which will remain in full force and effect.

  1. Headings

The headings in the Terms are for reference purposes only and do not limit or otherwise affect the meaning or interpretation of any of the provisions hereof.

  1. Third-Party Beneficiaries

Except as otherwise expressly set forth herein, the Terms do not and are not intended to confer any rights or remedies upon any person other than the parties hereto.

  1. Construction

In the Terms, unless the context requires otherwise: (i) ”herein,” “hereof,” “hereunder,” “hereto,” and similar terms refer to the Terms collectively and as a whole, and not merely to the specific section, paragraph or clause in which the term appears, (ii) ”or” connotes any combination of all or any of the items listed, and (iii) ”including” (and any of its derivative forms) means “including but not limited to.”

  1. Contact Us

If you have any questions or concerns, please contact Ennie at support@ennie.app.

You can also write to us at:

Ennie LLC

2101 East Coast Highway Suite 300

Corona del Mar, California 92660 USA

  1. California Residents

Pursuant to California Civil Code §1789.3, California residents are also entitled to the following specific consumer rights notice:

Complaints regarding the App or requests to receive further information regarding use of the App may be sent to the above address or to support@ennie.app.

The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Boulevard, Suite N112, Sacramento, CA 95834 or by telephone at (916) 445-1245 or (800) 952-5210. Hearing impaired persons may call TDD (800)-326-2297 or TDD (916)-928-1227, see www.dca.ca.gov for additional information.

Copyright ©2025 Ennie, LLC. All rights reserved.

Terms & Conditions

Privacy Policy

Terms & Conditions

Privacy Policy

Terms & Conditions

Privacy Policy